How can we help?
Browse popular topics or reach a human — we usually reply within a few hours.
Getting started
Create an account, find friends, send your first message.
Woodx Pay
Send & request money, top up, withdraw, and stay secure.
Profiles & business
Switch profiles, set up your storefront, hours and catalog.
Woodx AI
Summaries, suggestions, translation and connectors.
Privacy & security
2FA, presence controls, blocking and sessions.
Settings & data
Notifications, storage, themes and account management.
Frequently asked
Is Woodx free to use?+
Yes. Messaging, calls, status and profiles are free. Woodx Pay may apply small network fees on certain withdrawals, always shown before you confirm.
How is my money protected?+
Every transfer is encrypted with AES‑256‑GCM plus a second custom layer, tokenized, and requires 2FA before it settles.
Can I use one account for business and personal?+
Absolutely — that’s the point. Each account carries both a personal profile and a full business profile you can switch between instantly.
Is my username public?+
Your @username is always visible so people can find and message you, but your phone number and email stay private unless you choose to share them.
Does Woodx support end‑to‑end encryption?+
Messages are encrypted in transit by default, and you can start end‑to‑end encrypted secret chats whose keys never leave your devices.
Still need a hand?
Our support team is on it. Send us a note and we’ll get back to you fast.